Welcome to Authentic Option LLC! Your shopping experience is important, and we strive for a smooth journey from purchase to delivery. Our shipping policy outlines crucial details on order processing, rates, and delivery times.
Order Processing: We verify orders for accuracy and fraud prevention, occasionally reaching out for additional details. Processing takes 1-3 business days, extending during peak seasons.
Shipping Methods and Rates: We offer domestic and international shipping. Rates are calculated based on weight, dimensions, and destination. International customers are responsible for additional customs fees.
Delivery Times: Domestic deliveries take 15-20 business days post-processing. International orders may experience delays due to customs procedures.
Order Tracking: You’ll receive a tracking number upon shipment. Tracking updates may take up to 48 hours. Contact our support team for assistance.
Shipping Restrictions: We don’t ship to P.O. Box addresses. Accurate shipping details are vital. We’re not liable for lost or stolen packages.
Returns and Exchanges: Visit our website for detailed return and exchange information.
For assistance, contact our customer support team. Note that this policy may change; refer to our website for updates.
Thank you for choosing Authentic Option LLC!